Alarm Management Solution (AMS)

Focus on priority ATG alarms that could impact your operations

Smart alarms to reduce false alarm noise & maintenance costs

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Manage your alarms remotely and intelligently

Chasing thousands of ATG alarms each month across your network can waste valuable time, resources and money. But ignoring important alarms by busy onsite staff can threaten site compliance and increase your environmental risk.

Leighton O’Brien’s Alarm Management Solution (AMS) featuring AI securely polls ATG data and applies smart alarm logic to automatically triage and remove 80% of false alarms. It escalates critical alarms such as sudden loss, leaks and water to compliance, logistics and maintenance teams via agreed workflows and response timeframes.

AMS enables you to leverage your ATG investment and deliver onsite and head office efficiencies, reduce maintenance dispatches and improve ATG performance.

Features & benefits

Network-level visibility

Access live, historical and escalated alarm reports as well as inventory and delivery data via our iHUB dashboard. Get a snapshot across your network via our active alarm map or drill down into individual sites.

Maintenance cost reduction

AMS can halve your ATG alarm-related maintenance costs by remotely resolving alarms and reducing technician dispatches.

Streamlined processes & workflows

Our automated workflows with notifications filter out nuisance alarms and prioritize important alarms for your compliance team, maintenance provider or fuel carrier, including notes and alarm history.

Secure & flexible ATG polling

We provide secure and reliable ATG connectivity and full or restricted user access to commands for any brand of ATG. ATG polling can be hosted in our secure AWS cloud or behind a firewall at your head office, and set up to any frequency, including every 5 minutes.

Customized KPI reporting

The AMS dashboard in iHUB provides customised KPI reporting on alarm response performance to client SLAs, and key metrics including alarm creation, retrieval, action and resolution.

Managed service option

AMS can be deployed as software or a service whereby we action and manage ATG alarms on your behalf via agreed workflows and timeframes.

Alarm management process

Alarm management process

“Leighton O'Brien's Alarm Management Solution has enabled 7-Eleven to leverage our ATG infrastructure investment, resulting in data standardisation and the ability to see and respond to priority alarms in a timely manner while remotely resolving less critical alarms. This has created onsite staff efficiencies, more targeted maintenance activity and improved hardware management. We particularly value Leighton O'Brien's analytics and ATG expertise, loss investigation process and high levels of client service, which underpin a strong working relationship.”

Nathan Paterson
Fuel Operations Manager, 7-Eleven Stores Pty Ltd

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AMS for retail

Read the flyer specifically designed for fuel retail managers.

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AMS for commercial

Read the flyer specifically designed for commercial and industrial operators

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iHUB

iHUB is a single platform to access all your environmental compliance, fuel inventory, wetstock and alarm data, providing actionable insights at your fingertips.

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Statistical Inventory Reconciliation

AMS combined with our highly accurate SIR compliance monitoring solution provides more onsite information in conjunction with trend-based compliance results. It better directs fuel loss investigations, streamlining admin processes and troubleshooting.

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Fuel Replenishment

Our Fuel Replenishment solution provides live inventory visibility and forecasting to project optimal delivery timeframes, evaluate changing fuel plans and eliminate unknown outages. AMS polls ATG alarm events that may impact fuel supply, with escalation workflows and ability to dispatch priority alarms.

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Ready to learn more?

Reach out to explore how our solutions can help you run your retail and commercial fueling operations safely, efficiently and profitably.

Request a demo