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Alarm Management Solutions (AMS)

Some Automatic Tank Gauges have a false alarm rate of more than 80%, requiring no action at site. Chasing false alarms means overspending on ATG-related maintenance or ignoring important alarms which can threaten site compliance.

Our Alarm Management Solution (AMS) is a cloud-based software platform featuring smart alarms and automated workflows to filter out nuisance alarms and prioritize critical alarms for your compliance team, maintenance provider or fuel carrier.

AMS can reduce ATG alarm-related costs by up to 50% by remotely resolving 80% of alarms, reducing maintenance dispatches and escalating high priority alarms such as sudden loss, leak or high water alarms for action and resolution.

Access live and historical reports 24/7 on inventory, alarms and ATG delivery data via online dashboards. Get a snapshot across your network, drill down into individual sites or check your stock levels by production and location.

Key features:

  • ATG polling engine (deployed or cloud) connected to an IP-enabled tank gauge for high frequency polling 
  • Live and historical reporting of stock levels, ullage, water levels and ATG delivery history
  • Historical reporting of alarm frequency by type and site to optimise ATG configuration
  • Alarm response workflow automation with email notifications to prioritise and manage alarms
  • Web-based portal to access customisable network and site-level reports
  • KPI reporting on alarm response performance to client SLAs 

 

The Leighton O’Brien advantage

Smart alarms: Our proprietary algorithms reduce the number of false alarms and alert you to the important alarms that require actioning.

Flexibility: Polling engine can be hosted in the cloud or behind a firewall at your head office. 

Frequency: Polling can be set up to any frequency, including every 5 minutes, every hour or every day.

Hardware agnostic: Our solution supports any brand of ATG.

Integration: Combined with our SIR solution our software brings all compliance data onto one reporting platform in real time.

 

 

 

Case study

  • A retailer with more than 2,000 tanks had an average of 15,157 ATG alarms each month – that’s 29 alarms per site per month. 
  • 35% of alarms were low priority like ‘ATG printer out of paper’ or ‘ATG printer error’
  • Hidden among all these alarms were 409 PLLD (line leak) alarms and 259 sudden loss alarms.Placing these alarms in the hands of store staff puts your operations at risk as they may not:
    • Have the training to manage the dozens or hundreds of alarm types the ATG supports
    • Sift through 29 alarms per month to find the important ones
    • Be in a position to see the ATG alarms at all times due to competing priorities like customer management and store operations
  • Our alarm management software polls the ATG at high frequencies to receive and route the alarms to trained personnel to respond and manage the alarm through to dispatch.

 

Adding fuel polishing and restoration to our product line through Leighton O’Brien is another valued service to address fuel quality issues. We are extremely pleased with the design and efficiency of the units and provides a professional platform that fits our model well.

Chris Biellier, Vice President
Seneca Companies – Environmental & Waste Solutions Divisions, USA

Leighton O’Brien is integral to our operation. We trust them to provide tank cleaning, testing and monitoring for our petrol stations around Australia. They are a smart engineering and technology company who I highly recommend.

Terry Lunney, Manager – Assets, Facilities, Construction
7-Eleven Stores Pty. Ltd.

Enquire about our services

Feel free to contact us with any enquiries and we’ll get back to you within 24 hours. For an office or distributor, please locate them via Find Us on our Contact page.

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